Saturday 18 July 2020

The KGB Museum in Tallinn, Estonia where an hour spent is a real eye-opener on the KGB

Welcome to the world where an hour spent will make the two parallel worlds of the Soviet times understood and tangible!

In the 1970’s, my parents had been to Tallinn and I had a leaflet of a hotel Viru in Tallinn, amongst the tourist literature my mother always collected. So, when I visited Tallinn, I had to see this place where they had stayed. Little did I know the hotel housed a museum with a fascinating story !!

Intourist is the Russian state travel agency created in 1929. It became the manager of the best hotels of the post Czar era in the USSR and arranged trips to 145 cities. I had business dealings with it in the 1980’s when I was in the travel trade and we got many Russian inbound groups through them. It had a monopoly on all incoming tourists to Russia. Privatized in 1992 and from 2011, was majority owned by a British company until in November 2019, a Turkish company Anex Tours acquired the stake from the British Govt Receiver.  
Viru Hotel was amongst the top five hotels in the Soviet Union competing with the best hotels in Moscow, Kiev, Leningrad and Yalta. This was quite a challenge as the hotel management had to have great diplomatic skills and tact  to ensure that important decision makers, comrades, inspectors, coming from Intourist, executive committees of the Estonian SSR, City of Tallinn suppliers, the hotel trade union and party organisations like Komsomol and of course the KGB, were all kept happy. No small task when you are under supervision 24/7. 
Publicly, which mainly existed on paper, happy Soviet people lived in abundance and friendship under the wise leadership of the single party with no accidents or catastrophes in it, let alone sex. The real world was considerably more versatile and complicated in nature. 
During the Soviet era, it was rumoured that the KGB had a folder on every person and that the intelligence service operated in the Viru Hotel.  What was the Viru Hotel ?
In one of the main streets in Tallinn, in Viru Valjak or street, is the Hotel Viru. It has a unique KGB Museum on the 23rd floor, whose access is only by an official guided one hour tour for the visitors who are intrigued by the city's secret history and how the KGB functioned in the times of the Cold War in the 1950’s through 1980’s. It tells us a story about the operatives and what they were up to in their filing on everyone who had come in this hotel. In those times of KGB, the Hotel Viru was designated exclusively for foreign guests visiting the USSR. It is James Bond’s Russia brought alive !! 

First opened on 5 May 1972, the hotel building was the first high-rise building in Estonia and an inseparable part of the Tallinn cityscape. Nowadays the hotel is connected to the shopping centre Viru Keskus

But why was the hotel built in the first place?
Between 1944 – 1960’s, Estonia was visited by very few Finns (nearest neighbours other than Russia) and no foreigners. In 1964, the Finnish President Kekkonen visited the country, signed a friendship pact and ferry traffic began in earnest between Helsinki and Tallinn. By end 1967 over 15,000 Finns visited Tallinn. This now required a new infrastructure including a hotel. In a meeting between Central committee of the Estonian Communist Party, Council of Ministers of the Estonian SSR, and Council of Ministers of the USSR in 1964, the decision was taken to build the hotel on Viru Square. This square has had different names thru the ages – Russian Market, Stalin Square, Viru Square, Adolf Hitler Strasse etc. various Stalinist designs were never implemented due to funding issues.       


The Soviet Union gave the construction project of Viru hotel to a construction company Repo Oy from Savonlinna Finland in 1969 and construction of the hotel started in July 1969 with 400 Finnish labour on site. The building height was reached in 14 months. In 1970, the hotel was officially named hotel Viru. However, the construction company went bankrupt in the middle of the construction project in 1971, after a fire broke out on the top floors of the hotel in December 1970. Because of prestige reasons, the Finnish state had to find another construction company, and provide a state backing for the project. The new construction company Haka Oy finished the hotel in May 1972 before the due date Spring 1972. 

Believe it or not, as such events like fires did not happen in the Soviet Union, the fire was never recorded.  The hotel project aroused interest as other institutions like the Pribaltiiskaja in Leningrad with roughly the same space cost five times as much and the Intourist hotels in Latvia and Lithuania took six and eight years to complete. Over 7,000 people visited the site to study the construction techniques of the Finns. 
The project paid off for the Finnish Government  because it resulted in a new construction project in Pääjärvi in the same year, and later new construction projects in Enso and Kostamus , both of which were in Karelia.  

During the Soviet era, the 23rd floor of the hotel housed a KGB radio centre, used to eavesdrop and spy on the hotel guests. 60 of the hotel rooms had concealed espionage devices, and even some of the tables in the restaurant had microphones. The KGB left the hotel in a hurry right before the independence of Estonia in August 1991, but the secret rooms were not found until 1994. As you will see there was a clear large notice that there was nothing beyond the sign!  The former radio centre is now a museum.
There were many myths of the activities of the KGB in Hotel Viru. The KGB had the whole hotel under its watchful eye. From its opening until 1991 when the operation disappeared overnight ! The hotel was monitored because of the foreigners and especially expatriate Estonians who visited it.
The KGB had 10 staffers in the hotel. Other indirect workers were trained also to keep an eye .... room service, waiters etc. the KGB operatives were faceless and it was best not to notice them. The KGB had two offices – in Room 307 and 315. They wiretapped telephones, collected and studied personnel files, inquired if parents had fought in the Great Patriotic war (1939-45), relatives living abroad, and also reports of all tour guides escorting foreigners. 

Hotel communication engineers were asked sometimes to replace a working phone with a similar unit but adapted to KGB needs for tapping. Later, as technology came in, the whole building’s phone network was wiretapped. 
Don’t forget that under Russian control, commodities were never easily available. Orange juice was imported from Russia. Potatoes, flour, meat and other items were rationed by Trade Board of the Executive Committee of Council of People’s Deputies of the City of Tallinn. Funding was assigned by Moscow according to allocation applications. No economic logic was followed.
The beauty of Viru in Tallinn was that it became an island – a foreign state – where foreign alcohol, cigarettes, was available along with access to foreigners. There was mainly group travel those days and most of them had their passports taken away by the hotel. 

The hotel
room rates were decided by Moscow and apparently remained a secret until the end of the 1980’s. Interestingly, the stereo sound technology was built by the hotel engineers themselves. The audio control bar looked like a space ship but it is also what gave the name to the Stereobar on the ground floor. 




Those days’ hotel colour schemes were never warm and friendly. But the tourists at least had the benefit of the Currency Bar in the 2nd or 22nd floor restaurants, cocktail bar etc. Locals could only visit these thru an acquaintance but they could go to the Stereobar or the 1st floor cafe.


Our group was led by a stern faced, primly dressed in black, guide who spoke good English. She took us through every are of the museum – she showed us the official documentation / id’s of staff, publicity brochures, examples of crockery used at the time and the leaflets which were in the corridor publicising Viru Hotel’s various facilities. 

For all of the tourists, we were fascinated by the high level of local engineering genius used in fabricating various items for espionage.... the pinhole cameras, the small ladies purse with recording device, the phones with wire taps, and other equipment to record and spy on visitors. 








A notable increase in KGB activities took place in 1975 when Helsinki hosted the Conference on Security and Disarmament. The hotline of the soviet leaders between Moscow and Helsinki was handled through the 23rd floor communication hub at the Hotel. The second major event was the Yachting Regatta of the Moscow Olympics in 19680. Because of its shape, the sculpture of the mermaid installed in front of the hotel got the nickname “Sharp Ears”.

The doormen of the hotel had the primary task of helping the KGB. It seems they did not like to help guests and their job was to keep unwanted persons away from the hotel! Floor managers, standard practice in those days, also kept an eye on the movement of people and kept a logbook, as did the reception. Officially it was in the name of preserving order.

I distinctly recall that when I visited Russia in 1983 in Moscow, St Petersburg and Kiev, I was unnerved by the sight of those elderly matrons who sat by the lifts / stairs keeping an eye 24/7 on all entering their floor. This was the practice in every hotel on each floor. In every museum, there was a security person in each room keeping her beady eye on you. 
Trip Advisor rates the museum at # 44 out of 297 things to do in Tallinn but in my view for anyone wanting to really learn about the history of the Russians in the city at the time of the occupation, its Russian links are here, right in the KGB Museum; which should thus rank way up the scale. 











One cannot imagine the scrutiny under which everyday lives of locals and foreigners were lived. No one was above suspicion. Those of us who have lived in a free world should always be aware of what happens on the other side. We came down from our tour to the disco bar on the ground floor – from where we had originally begun. The guide exhorted us to come back in the evening to try out the bar and its music but I was leaving the next day for Finland, so I had no time. The trip was a real experience for me in seeing Communism and how they serial investigated every individual, trusting no one, and it flourished ...... and how this same system of policing  still exists in a variation in certain countries even today. 


Text and photographs copyright of the author. Data on the hotel’s origins and KGB are from the exhibition at the hotel. Material was collected by Mr S. Nupponen, an established Finnish economic journalist and writer acknowledged by the Hotel Museum. 

The writer of this blog gratefully acknowledges the importance of their work. 
No part of this article or photographs maybe transmitted or reproduced by any means, electronic, mechanical, photocopying or otherwise, without written permission. Do contact the author on email -- helpthesun@gmail.com

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Text and photographs are copyright of the author. No part of any article or photographs maybe transmitted or reproduced by any means, electronic, mechanical, photocopying or otherwise, without written permission. Do contact the author on email -- helpthesun@gmail.com